For SaaS signup, trial & upgrade flows

Find where prospects drop out of your signup flow

Every field in your SaaS signup, trial, and upgrade flow is a chance to lose a high-intent prospect. Checkout Friction Detector shows you exactly where they hesitate or quit — and emails you what to fix.

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7-day free trial · Cancel anytime · No charge until day 8

No session recordings · No PII captured · Behavioral signals only

Your funnel metrics hide the real leak

Mixpanel and Amplitude tell you the step conversion dropped. They don't tell you it was the SSO button or the card field.

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SSO & password friction

Auth steps are conversion graveyards — failed SSO, password rules, and verification loops cost you signups invisibly.

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Upgrade-page hesitation

Prospects reach your plan-selection or card-entry step, freeze, and leave the trial unconverted.

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Event analytics without "why"

Product analytics shows the drop in the funnel chart but never the field-level reason behind it.

Signal-level insight for self-serve growth

Drops into React, Vue, Next, and other SPA stacks. Tracks multi-step wizards and modal flows out of the box.

Field-level hesitation and error tracking across signup, trial, and upgrade steps.
Detect SSO/auth dead-ends and repeated submit attempts.
Per-step abandonment for multi-step onboarding wizards.
Weekly report ranking the steps and fields hurting trial-to-paid conversion.
Webhook & Segment delivery so friction signals flow into your existing stack (Pro).

How it works

Install one lightweight script. Get prioritized friction signals — no dashboard to check.

Add the script

One script tag. Works with any checkout — custom, Shopify, WooCommerce, multi-step, or SPA.

We detect friction

Hesitation, rage clicks, dead clicks, validation failures, and abandonment patterns.

Get actionable alerts

Email and Slack alerts plus a weekly report with prioritized recommendations.

What we detect

Actionable signals, not vanity metrics.

Field hesitation

Users focus a field and freeze — unclear labels or confusing inputs.

Validation failures

Repeated errors on the same field indicating UX issues.

Step abandonment

Users start checkout but leave at a specific step.

Rage clicks

Frustrated rapid clicking on elements that seem unresponsive.

Dead clicks

Clicks on buttons that produce no visible result.

Repeated edits

Users type, delete, retype — they don't understand what's expected.

Submit friction

Multiple submit attempts without successful conversion.

Weekly reports

Prioritized summary of your worst friction points.

Frequently asked questions

Does it work with React, Vue, and other SPAs?

Yes. The library is framework-agnostic and handles single-page apps, client-side routing, modal flows, and multi-step wizards by auto-discovering forms and supporting custom selectors.

Can it track my trial and upgrade flows, not just checkout?

Absolutely. Any multi-step form — signup, trial activation, plan selection, card entry — can be instrumented. You get per-step timing, revisits, abandonment, and field-level friction.

Can friction signals flow into our analytics stack?

On the Pro plan we deliver signals via webhook and as a Segment / RudderStack destination, so you can pipe them into your warehouse, Mixpanel, or Amplitude alongside your product events.

How is this different from product analytics like Amplitude?

Product analytics shows that a funnel step dropped. We show why — the specific field where users hesitate, error, or rage-click — and send a prioritized list of fixes without you building a single funnel report.

Is any user data at risk?

No. We capture interaction patterns, never form values or PII. There are no session recordings to leak, which keeps security reviews simple for B2B buyers.

Start monitoring your checkout today

Set it up once. Get alerts and reports automatically. Fix what matters.

Start Your 7-Day Free Trial

No charge until day 8 · Cancel anytime