Cart abandonment, diagnosed

Cart abandonment software that explains the why

Recovery emails treat the symptom. Checkout Friction Detector finds the cause — the exact field, step, or button where shoppers abandon — so you can fix the leak instead of bribing your way around it.

7-day free trial · Cancel anytime · No charge until day 8

No session recordings · No PII captured · Behavioral signals only

A complement to your recovery emails: stop the abandonment at the source instead of chasing it after the fact.

Recovery emails are a band-aid

Coupon-and-email tools recover a fraction of carts and quietly train shoppers to abandon for a discount. The real win is not losing the cart at all.

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Treating symptoms

Abandonment emails fire after the loss — they never tell you what made the shopper leave in the first place.

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Margin erosion

Discount-driven recovery trains customers to abandon on purpose, eating your margin every cycle.

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Flying blind on causes

Heatmaps and replays exist, but nobody has hours to watch them hunting for the one broken field.

Diagnose abandonment automatically

Install one script and let the backend do the analysis. You get answers, not another tool to monitor.

How it works

Install one lightweight script. Get prioritized friction signals — no dashboard to check.

1

Add the script

One script tag. Works with any checkout — custom, Shopify, WooCommerce, multi-step, or SPA.

2

We detect friction

Hesitation, rage clicks, dead clicks, validation failures, and abandonment patterns.

3

Get actionable alerts

Email and Slack alerts plus a weekly report with prioritized recommendations.

What we detect

Actionable signals, not vanity metrics.

Field hesitation

Users focus a field and freeze — unclear labels or confusing inputs.

Validation failures

Repeated errors on the same field indicating UX issues.

Step abandonment

Users start checkout but leave at a specific step.

Rage clicks

Frustrated rapid clicking on elements that seem unresponsive.

Dead clicks

Clicks on buttons that produce no visible result.

Repeated edits

Users type, delete, retype — they don't understand what's expected.

Submit friction

Multiple submit attempts without successful conversion.

Weekly reports

Prioritized summary of your worst friction points.

Frequently asked questions

Does this send abandonment recovery emails?
No — it does the part recovery tools skip. Instead of emailing shoppers a coupon after they leave, it tells you why they left so you can fix the checkout. It pairs well with any recovery-email tool you already run.
How does it find the cause of abandonment?
A lightweight script captures interaction patterns — hesitation, repeated edits, validation errors, rage and dead clicks, step exits — and the backend turns them into ranked friction signals delivered by email and Slack.
Do I need to watch session recordings?
No. There are no recordings to watch. You receive prioritized, plain-English signals and a weekly report, so you skip the hours of manual replay review.
What platforms does it support?
Any checkout — Shopify, WooCommerce, custom, headless, multi-step, or SPA. It auto-discovers forms and supports custom selectors for any layout.
How quickly will I see abandonment causes?
Detection starts within minutes of install, with your first prioritized report inside a week.

Related solutions

Start monitoring your checkout today

Set it up once. Get alerts and reports automatically. Fix what matters.

Start Your 7-Day Free Trial

No charge until day 8 · Cancel anytime