Cut abandonment at the source

Reduce checkout abandonment by fixing what causes it

Average checkout abandonment hovers near 70%. You can't fix what you can't see. Checkout Friction Detector finds the specific fields and steps inflating your abandonment rate and shows you what to change.

7-day free trial · Cancel anytime · No charge until day 8

No session recordings · No PII captured · Behavioral signals only

A practical, install-and-go approach to lowering your abandonment rate — no research project, no dashboard, no guesswork.

Abandonment has specific, fixable causes

Most abandonment isn't about price — it's about friction. The trick is knowing which friction, where.

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Surprise friction

Unexpected required fields, slow validation, and confusing steps push ready-to-buy shoppers out.

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Mobile drop-off

Small targets and awkward inputs make mobile abandonment far worse than desktop — invisibly.

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Silent frustration

Shoppers rage-click an unresponsive button or dead link and leave without a trace in your analytics.

Lower your abandonment rate, step by step

Target the highest-impact friction first and watch completion climb.

How it works

Install one lightweight script. Get prioritized friction signals — no dashboard to check.

1

Add the script

One script tag. Works with any checkout — custom, Shopify, WooCommerce, multi-step, or SPA.

2

We detect friction

Hesitation, rage clicks, dead clicks, validation failures, and abandonment patterns.

3

Get actionable alerts

Email and Slack alerts plus a weekly report with prioritized recommendations.

What we detect

Actionable signals, not vanity metrics.

Field hesitation

Users focus a field and freeze — unclear labels or confusing inputs.

Validation failures

Repeated errors on the same field indicating UX issues.

Step abandonment

Users start checkout but leave at a specific step.

Rage clicks

Frustrated rapid clicking on elements that seem unresponsive.

Dead clicks

Clicks on buttons that produce no visible result.

Repeated edits

Users type, delete, retype — they don't understand what's expected.

Submit friction

Multiple submit attempts without successful conversion.

Weekly reports

Prioritized summary of your worst friction points.

Frequently asked questions

What causes most checkout abandonment?
Beyond price and shipping, the biggest fixable causes are friction: too many or confusing fields, slow or strict validation, multi-step fatigue, and unresponsive buttons. We detect each of these at the field and step level.
How do I know which fix to prioritize?
Your weekly report ranks friction points by impact, so you start with the change most likely to lift completion. On Growth and Pro, AI-generated recommendations spell out the suggested fix.
How much can I realistically reduce abandonment?
It depends on your starting point, but removing a single high-friction field or fixing a broken validation step often produces a measurable lift. The tool shows you which changes are worth making.
Will it tell me if a new release made things worse?
Yes. Real-time alerts fire when friction spikes, so a regression from a deploy is caught immediately rather than at the end of the month.
How soon does it start working?
Within minutes of adding the script. Your first prioritized abandonment report arrives within a week.

Related solutions

Start monitoring your checkout today

Set it up once. Get alerts and reports automatically. Fix what matters.

Start Your 7-Day Free Trial

No charge until day 8 · Cancel anytime